How Can We Help You?
I forgot my email address.
How do I change my email address?
I need to reset my password.
I need help registering my account.
How often does my credit information update?
Something is incorrect with my credit information.
Help centre articles
- What is a thin file?
- Can there be more than one Credit Karma account per email address?
- The information you’re showing me in Step 3 of registration is incorrect. Has my identity been stolen?
- I can't complete Step 3 of registration. What should I do?
- I am having trouble getting through Step 2 of registration. What’s going wrong?
- Why are you asking me for my Social Insurance number?
Learn more about your credit
Can't find what you're looking for?
Our member support team is happy to help. Send us a request and get the answers you need.Submit a Request